Contact Us
We're here to help with any questions or concerns
Email Support
For any inquiries, questions, or support needs, please email us at:
service@pintu.diyWe typically respond within 24 hours during business days.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Emails received outside business hours will be responded to on the next business day.
What We Can Help With
- •Order status and tracking
- •Product questions and customization
- •Bulk orders and corporate gifts
- •Returns and refunds
- •Technical support
Before You Contact Us
To help us assist you more quickly, please include:
- Your order number (if applicable)
- Detailed description of your question or issue
- Any relevant photos or screenshots
- Your preferred contact method and best time to reach you