Terms of Service

Last updated: December 16, 2024

1. Acceptance of Terms

By accessing and using PuzzleAI's website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our services.

2. Description of Service

PuzzleAI provides an AI-powered platform for creating custom puzzles. Our services include AI image generation, puzzle customization, and product fulfillment. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time.

3. User Accounts and Responsibilities

You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Ensuring all information provided is accurate and current
  • Complying with all applicable laws and regulations

4. Intellectual Property and Content

Your Content: You retain ownership of any images you upload. By uploading content, you grant PuzzleAI a license to use, reproduce, and process your images solely for the purpose of creating your custom puzzle.

AI-Generated Content: Images generated by our AI tools are provided for your personal use in creating puzzles. You may not use AI-generated images for commercial purposes without explicit permission.

Copyright Compliance: You must have the right to use any images you upload. You may not upload copyrighted material, trademarks, or any content you don't have permission to use.

5. Orders and Payments

  • All prices are in US Dollars and subject to change without notice
  • Payment must be received before order processing begins
  • We accept major credit cards and PayPal
  • Orders are confirmed via email after successful payment

6. Custom Products and Returns

As all puzzles are custom-made to order, we cannot accept returns for change of mind. We will replace or refund products that arrive damaged or defective. Claims must be made within 7 days of delivery with photographic evidence.

7. Shipping and Delivery

  • Estimated delivery times are not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss transfers to you upon delivery to the carrier
  • You must provide accurate shipping information; we are not responsible for failed deliveries due to incorrect addresses

8. Prohibited Uses

You may not use our service to:

  • Create content that is illegal, harmful, threatening, abusive, or offensive
  • Infringe upon intellectual property rights of others
  • Engage in any automated use of the system or data mining
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services

9. Limitation of Liability

PuzzleAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold PuzzleAI harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.

11. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms of Service, please contact us at: service@pintu.diy